Contact Station Hill Water Restoration

What's safe to do before the crew shows up in Station Hill?

Start with safety and the water supply, and call us while you work down this list.

• If the breaker panel is in the wet area, don't touch it. Stay on dry ground and let the crew or your electric utility deal with the power.
• If the water heater is leaking, close the cold water valve on top of the tank. For a burst pipe, go straight to the main shutoff in the basement.
• If you have a sump pump, check whether it's running. A tripped breaker or an unplugged cord is worth a look, as long as you can reach it without wading in.
• Homes near White Lick Creek and Jeto Lake can take on surface water or groundwater after long rains. Note where it's coming in, like a window well or the joint at the base of a wall, so you can show the crew.
• If a frozen pipe split, close the main valve before it thaws further, and skip open flames or heat guns on the pipe.
• Pick up anything that can wick water, like curtains touching the floor or boxes stored low. Small items are easiest to save if they come out early.
• According to the EPA's guide to mold and moisture, drying water damaged materials within 24 to 48 hours helps prevent mold, which is why the call shouldn't wait until morning.
• If you plan to file with your insurance company, check your policy's notice rules and read the Indiana Department of Insurance claim tips before you make permanent repairs.

What will the team ask about your Station Hill home?

The person who answers will ask a few quick questions so the crew shows up with the right equipment.

• Where the water is coming from, and whether it's still running.
• Whether it's clean water from a supply line or water that came up from a drain.
• How much of the lower level is finished space.
• When it started, even if it's a guess.
• The age of the house, if you know it. Homes in Station Hill date mostly from the 1990s to 2010s, and the decade tells the crew what kind of pipes to expect.
• Whether someone will be home to let the crew in.
• If any outlets or appliances are in the water.

It's fine to guess on any of these, and the crew will confirm the details on site.

What should you expect when the crew shows up in Station Hill?

The visit opens with the source and safety, since drying can't start while water is still coming in.

Every wet area gets a reading and a photo, and that record becomes your photo report.

Our water restoration manager is IICRC certified. The IICRC is the standards body behind S500, its standard for professional water damage restoration, now in its Fifth Edition from 2021.

The crew goes over the findings with you before anything is torn out, and the choice of whether to involve your insurance company is yours.

When you're ready to start, they pull out the standing water and set up air movers and dehumidifiers. Return visits track the readings until everything is back to dry.

What's worth knowing about water damage in Station Hill homes?

Most homes in Station Hill were built in the 1990s to 2010s, and in houses that age water heaters and appliance supply hoses are common leak points. You'll see two story homes across Station Hill. Finished basements are common here, so the crew checks behind finished walls and under carpet, where water hides. Outside water from a storm calls for a different plan than a burst pipe, so let us know which one you're dealing with. Cold snaps split pipes in exterior walls and unheated spaces, and the leak often shows up when the pipe thaws. If you're not sure about any of it, the crew will check when they arrive.

Which areas around Station Hill can call this number?

Calls from these Station Hill neighborhoods come to the same number:

• Station Hill · much of it from the 1990s to 2000s, most with basements
• Thornridge · built mostly in the 1990s to 2000s, finished basements are common
• Waterford Lakes · many with finished basements
• Sunchase Meadows · much of it from the 1990s to 2000s, most with basements
• Stratford of Avon · finished basements are common
• Timber Bend · homes from the 1990s to 2000s, basements are common

This number also takes calls from nearby Prestwick, Bellwood, Woodcreek Reserve, Eagle Trace, Woodcreek Crossing, Kensington, Yellowwood and Danville. If you're not sure your street is in range, call and ask, and the person who answers will tell you whether a crew can get to you. The service pages cover each job in more detail, starting with water damage restoration and basement flooding.

What do callers in Station Hill want to know first?

Who answers when you call this number?

This page is powered by Indy Roof & Restoration, the company Aaron Christy started in 2018. The company has a BBB A+ rating and has been BBB Accredited since 2019, which you can check on its BBB profile.

It was named one of the 2025 Best Places to Work in Indiana in the small companies group. In January 2026, Aaron joined FOX59's Indy Now to talk about water restoration. The company has also appeared on WISH-TV's Life.Style.Live to talk about its community work, including its yearly back to school backpack giveaway. Calls to the number on this page reach the same team at any hour.